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Resources

Collective Service Documentation

IFRC

Guide to run focus group discussions with community volunteers

Description

The purpose of this risk communication and community engagement guide is to help you run a focus group
discussion (FGD) with community volunteers to understand the questions, rumours, suggestions and concerns
they are hearing about the new coronavirus from people during their work in communities. Volunteers live and
work in communities and so are a valuable source of information on the current information and beliefs
circulating about the new coronavirus (also called COVID-19) in communities. This FGD is also an opportunity
to brief community volunteers on key health information in relation to the new coronavirus disease and stress
the important role they play in collecting feedback from communities, which can be used to improve the
response. Some of the questions are quite sensitive and so should be asked carefully and in line with the local
culture.

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DETAILS

Publication

2020

Authors

IFRC

Emergency

COVID-19

Scope

Social science, Community feedback

Language

English

Region

Global

Keywords

Community feedback, Rumours, Community engagement, Qualitative data, FAQ, COVID-19, Focus Group Discussion, Data collection

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